I. Basic Function

        A. Responsible for assisting the Resident Manager in maintaining the
            physical asset and maximizing the financial returns from that asset in
            accordance with the owner's objectives.

        B. Assists Resident Manager and Property Manager with special projects
            and administrative tasks.

II. Relationships

        A. Reports to Resident Manager.

        B. Maintains relationships with all residents, ensuring consistent application
            of property policies.

        C. Maintains relationships with other departments within the company,
            including accounting and personnel.

        D. Maintains relationships with clients, the community, HUD, federal,
            state and local governments, etc.

        E. Maintains relationships with suppliers, vendors and professionals
            servicing the company or property.

III. Responsibilities

        A. Ensure the physical well being of the property:

            1. Supervises maintenance staff, including maintenance supervisor and
                any contract workers;

            2. Supervises scheduling of maintenance work;

            3. Establishes rotating schedule of personnel for emergency maintenance;

            4. Makes regular follow-up inspections on maintenance work;

            5. Makes regular inspections of grounds, including all common areas;

            6. Supervises all vacant apartment make-ready procedures;

            7. Makes recommendations for physical repairs, replacements
                and/or improvements.

            8. Makes recommendations for supplies, materials and equipment.

            9. Recommends expenditures, within budget allocations;

            10. Evaluates maintenance operations periodically to determine
                  cost efficiency.

            11. Knowledge of the resident managers location at all times when
                 he/she is absent from the office.

        B. Tenant Management:

            1. Ensure the timely payment of rents;

            2. Eliminate lost revenues due to vacancies;

            3. Enforce evictions for non-payment of rent;

            4. Exercise sound judgment regarding property expenditures.

        C. Marketing and Leasing:

            1. Assists in preparation of advertising and marketing programs;

            2. Assists in preparation of regular market surveys;

            3. Assists in preparation of weekly and monthly reports;

            4. Provides for resident recruitment, selection, qualification,
                lease administration and apartment preparation for move-ins
                in accordance with corporate policies and procedures;

            5. Makes recommendations to improve marketing and leasing programs.

            6. Ensures compliance with fair housing guidelines.

        D. Administration:

            1. Coordinates communication of information between the property
                and the property management main office;

            2. Perform any other duties which may be assigned by the Resident
                Manager;

            3. Implements HUD procedures, selection criteria, policy and is
                knowledgeable on issues pertaining to these;

            4. Identifies hazards and potential liabilities;

            5. Friendly, helpful and considerate of all residents and must be able
                to communicate in English;

            6. Assists at other properties as assigned.

            7. Serves as on-call representative providing evening, weekend and
                holiday emergency service.

IV. Qualifications

        A. Education/Experience

            1. High school graduate, additional business courses or college preferred.

            2. Minimum one year experience in real estate management environment.

        B. Appearance compatible with image of property, positive attitude,
            energetic, assertive and capable role model for other staff.

        C. Demonstrates integrity on personal as well as professional level.

        D. Exceptional communication skills.

        E. Attentive to details.

        F. Ability to interact with a wide range of people.

        G. Ability to solve problems involving residents, equipment failure,
            emergency situations, etc.

        H. Ability and willingness to substitute for any position from resident
            manager to janitor to desk clerk.

V. Physical Requirements

        A. Good physical health.

        B. Able to converse with public over telephone and in person.

        C. Excellent vision.

        D. Lifting - up to 20 lbs.

        E. Push/Pull - opening drawers, pushing boxes, light loads.

        F. Carrying - up to 20 lbs., boxes, interoffice envelopes, mail, copy paper.

        G. Walking - short distances depending on size of property and stair
            climbing on a daily basis.

VI. Scope and Compensation Package

        A. Minimum 40 hours per week.

        B. Salary commensurate with level of experience.

        C. One week paid vacation first year; two weeks paid vacation second year;
            three weeks paid vacation third through ninth year; four weeks paid
            vacation ten years and beyond.

        D. After ninety days, eligible to participate in company insurance plan.

E. Six paid sick days for first year and twelve each year after.

F. Participation in company 401(k) Plan.

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Last modified: 09/09/08