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I. Basic Function A. Assist individual residents in obtaining the services and benefits needed to maintain an independent lifestyle, including information and advocacy. B. Empower residents to meet their own needs; for example, through education programs on community services or Social Security benefits. C. Create new services or increase the availability of existing services to meet the needs of residents. D. Address the social and recreational needs of the senior community with the assistance and participation of the residents. E. Assist family members and the community in understanding the changing needs of seniors as they age in place.
II. Relationships A. Reports to Property Manager. B. Ability to establish a trusting relationship with residents, individually and as a group. C. Maintains relationships with clients, the community, local and regional resources for support servicing. D. Maintains relationships with suppliers, vendors and professionals servicing the company or property.
III. Responsibilities
A. Knowledge about the services available to residents and the
eligibility requirements for accessing those
B. Advocate for residents with other public and private community
organizations and communicate the
C. Development and coordination of volunteer service opportunities for
frail residents and at risk residents
D. Development and coordination of volunteer service opportunities for
community involvement with the
E. Educate other staff on the management team on issues related to
aging in place and services coordination F. Educate residents and assist to provide in the services and resources available within the community. G. Plan educational programs and activities for the residents to assist them in aging in place. H. Friendly, helpful and considerate to all residents/visitors and able to communicate in English. I. Performs any other duties which may be assigned by the Property Manager.
IV. Qualifications
A. High school diploma, minimum. Degree in Social Work, Gerontology,
Psychology or Counseling is B. Experience with elderly services, disability services, eligibility requirements for Federal, State and local entitlement programs preferred. C. Knowledge of legal issues relating to liability of providing service, drug and alcohol abuse issues and mental health issues. D. Demonstrated integrity on a personal and professional level. E. Good communication skills and ability to interact with a wide range of people. F. Ability to identify and solve problems.
V. Physical Requirements A. Excellent physical health. B. Able to converse with public over telephone and in person. C. Excellent vision. D. Lifting - up to 20 lbs. E. Push/Pull - opening drawers, pushing boxes, light loads. F. Carrying - up to 20 lbs., small boxes, interoffice envelopes, mail, copy paper. G. Walking - short distances depending on size of property and stair climbing on a daily basis.
VI. Scope and Compensation Package A. Minimum 40 hours per week. B. Salary commensurate with level of experience. C. One week paid vacation first year; two weeks paid vacation second year; three weeks paid vacation third through ninth year; four weeks paid vacation ten years and beyond. D. After ninety days, eligible to participate in company insurance plan. E. Six paid sick days for first year and twelve each year after. F. Participation in company 401(k) Plan. |
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Quantum Real Estate Management T/A Quantum Property Management