o       Ensure that residents receive courteous reception and services.

o       Handle all incoming calls in a professional manner.

o       Meet and greet all visitors and the general public.

o       Maintains relationships with other staff members.

o       Maintains relationships with current and prospective residents.

o     Acts as receptionist for residents and visitors.

o     Answer and direct all calls professionally and respond appropriately.

o     Receive deliveries/packages following established procedures.

o     Must be aware of emergency procedures and able to act on own initiative
when emergency situation arises.

o     Prepares logs and reports.

o     Update relief shift with any information received that will impact them.

o     Must be friendly, helpful and considerate to all residents/visitors and able to
communicate in English.

o     Must be willing to work shift work, which will include weekends
and occasional holidays.

o     Coordinate communication of information between the property and
main office.

o    Ensure the safety, comfort and privacy of all project residents.  Strive
for good resident/management relations to retain desirable residents.

o     Receive concerns and complaints and contact manager for any
unusual situations.

o       Perform any other duties that may be assigned by Resident Manager.

o       High school diploma preferred.

o       Experience in similar position preferred.

o     Excellent hearing for extensive telephone communications.

o     Able to converse with public over telephone and in person.

o     Excellent vision.

o     Lifting - up to 20 lbs.

o     Push/Pull - opening drawers, pushing boxes, light loads.

o     Carrying - up to 20 lbs., small boxes, interoffice envelopes, mail, copy paper.

o     Walking - short distances depending on size of property and stair climbing
on a daily basis.